Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.7
Location
7.7
Service
7.3
Dining
6.0
Guest reviews
6.8/10
based on 28 reviews
5.7
5.7/10 based on 386 reviews
Keith
United Kingdom,
May
2024
6.8/10
The hotel's location is its saving grace, close to key locations and the Eastern Expressway, although it has dirty spots. The rooms, although spacious and regularly cleaned, lack furniture and storage. The staff is friendly, but the upselling for a suite felt like a rip-off. The dining was average, with some good variety, and the facilities were minimal.
Rooms
7.0
The spacious rooms were cleaned regularly but lacked furniture and storage.
Service
7.0
The staff was very friendly, although the upselling for a suite felt like a rip-off.
Location
7.0
The hotel's location is the only saving point, close to Thane City Market and key locations, despite some dirty spots.
Dining
6.0
The dining was just ordinary, not up to a three-star hotel level, although there were some good varieties.
Facilities
7.0
The facilities were minimal, serving the basic needs of guests.
Ted
United Kingdom,
November
2023
7.0/10
The hotel is located in Thane West, which is convenient and offers a pure vegetarian restaurant. The rooms are spacious, well-maintained, and equipped with working TV and DTH connection. The staff is friendly and accommodating, but some issues like non-functional room amenities were faced. The dining experience is average, lacking options like tea or breakfast. Overall, the hotel provides a good value for money stay.
Rooms
8.0
The rooms are quite spacious, cleaned regularly, and equipped with working TV and DTH connection.
Service
7.0
The staff is very friendly and responsive, willing to address complaints promptly.
Location
9.0
The hotel's location in Thane West is great, close to Thane City Market and key locations.
Dining
5.0
The dining experience was just ordinary, without tea or breakfast options.
Facilities
6.0
Anne
United Kingdom,
May
2023
6.6/10
The hotel had cozy rooms where I had a good night's sleep, but they were very dirty with a constant toilet smell lingering. Despite the dampness due to a malfunctioning AC, my stay was overall satisfactory.
Rooms
5.0
The rooms provided a cozy stay for a good night's sleep.
Service
8.0
The service was impeccable, but a bit disappointed when excess billing was handled rudely.
Location
7.0
The location in Thane west was near the Eastern expressway, making it perfect for my needs.
Dining
7.0
The dining experience offered a nice and sumptuous pure veg spread, though not extensive.
Facilities
6.0
The hotel provided basic facilities and amenities for a comfortable stay.